Shipping Policy
At BaseVape, we are committed to providing our customers with a seamless shopping experience when purchasing disposable vapes from Europe’s best brands, including Al Fakher, Waspe, Vapme, Bang Box, RandM Tornado, and many others. Below is our shipping policy that outlines our order processing, delivery timelines, and other important information.
Order Processing and Delivery Timeline:
- Orders will be processed and dispatched within 1-3 business days.
- Delivery times typically range from 7-15 business days. Please note that we do not ship orders on weekends.
Tracking Information:
- Once your order is shipped, you will receive an email containing tracking details.
- You can track your shipment using the provided tracking number on our tracking partner’s website.
- Please allow 1-2 days after shipment for tracking updates to reflect on the website.
Order Modifications:
- You have the flexibility to cancel an order or update the shipping address at any time before the products are dispatched.
- Once the order has been shipped, we are unable to accommodate refunds or address changes.
Shipping Restrictions:Due to regulations surrounding the shipment of vaping products, please be aware of the following:
- We currently ship to various countries across Europe, including Germany, the Netherlands, Belgium, Spain, France, Portugal, Poland, and Italy.
- Certain restrictions may apply based on local laws regarding vaping products. If you reside in an area with specific shipping restrictions, we will inform you before processing your order.
- We cannot ship to P.O. Boxes or military addresses.
Adult Signature Requirement:To comply with legal regulations regarding the sale of vaping products:
- All orders will require an adult signature (21+) upon delivery. The recipient must present a valid form of government-issued photo identification at the time of delivery.
- An additional fee may apply for adult signature confirmation during checkout.
Thank you for choosing BaseVape for your disposable vape needs! We appreciate your trust in us and look forward to serving you with quality products and reliable shipping services.
